Do I have to be referred by a doctor?
No, you can attend the clinic without a referral, however if you have private medical insurance your policy may require you to have a GP referral. Please contact your insurance provider for further information.
How long is each session?
Our treatment sessions last approximately 30mins and the majority of treatments can be completed within this time. The session with your physiotherapist will be a one to one session and your time will not be shortened by your physiotherapist treating other patients.
What will happen on my first visit?
We will undertake a full and detailed history of your problem. The physiotherapist will then examine the area and discuss the findings with you before starting treatment.
How do I know if a physiotherapist is fully trained?
All our physiotherapist are members of the Chartered Society of Physiotherapy (CSP) and are registered with the Health Professions Council (HPC). This ensures they have undergone the required training and passed the necessary state recognised examinations to allow them to practice in the UK.
What do I need to do to book an appointment?
If you wish to be seen privately all you need to do is contact us and one of our reception staff will be able to book you in at a time that is convenient to you. If you are claiming for your treatment through a medical insurance scheme you should first contact your provider to ascertain the conditions of your policy and get the required authorisation/claim numbers. You will need to provide us with your policy number and authorisation/claim number at your first appointment.
Do I need to bring anything with me?
We may need to ask you to partially undress to allow for examination and/or treatment. Patients with injuries to their lower limbs often bring shorts with them and if you have a neck or shoulder injury you may prefer to wear a vest as you will probably be asked to remove you top. We use towels to keep you covered whenever practicable and our staff are trained to help maintain patient dignity at all times.
If you would like to bring a chaperone they would be welcome to sit in with you. We can provide a chaperone (usually one of our office staff) should you require it. Please note this service must be pre-booked at the time of making an appointment.
If you have any test results or medical correspondence please bring this with you.
How many treatments will I need?
Following your initial assessment the physiotherapist will be able to advise you as to how many sessions you require. Generally, the longer you have had your symptoms, the more treatment will be required. A general guide is an average of approximately 4-8 sessions, but every person is different and sometimes less or more treatment maybe necessary.